What if my internet connection goes down while playing?

For playing bingo over the internet, a stable and fast internet connection is definitely a must. However, should a problem occur with your connection that gets you thrown out of the game, a policy will go into effect that is provided by each casino. The computer system determines the outcome of the game and should you lose the connection during a game of Bingo and you would have won, you will still get paid. Purchased cards that have not yet been played remain valid, of course. However, should a problem arise that does not resolve itself, you can always contact customer service and they will usually take care of it promptly.