Archives: FAQs

This can only be done via the live chat available with each live game. So you can’t talk to them directly, but you can send messages. It depends on the game and the dealer how much interaction there actually is.

Live dealers are professionally trained croupiers who run the game. They deal the cards or spin the roulette wheel and explain to you how the game works. You can watch them at work on the live footage you get to see in the live casino online.

Yes and no. You don’t have to play with a strategy when you are at the roulette table for instance, but playing with a strategy certainly helps you negate your losses. That is what strategies need to be used for: not to get a big win, but to avoid losing. If you are just playing… Continue reading Do you need to play casino games with a strategy?

Slots is by far the most played game on online casinos. Roulette and Blackjack are battling for second place, while baccarat and scratch cards are close behind them. Poker is a special case as there are many dedicated poker sites and tournaments, sometimes outside of a casino.

If your internet connection is disconnected, the game will simply continue to run in real time. If you have placed a bet, they will be settled automatically. If you have won money and you have internet access again, it should appear in your casino account. We recommend that you take a screenshot of your screen… Continue reading What happens if my internet connection is disconnected?

Technically, a bonus in slots is a nicely dressed up extra long spin, but for players, a bonus is often a number of free spins with a special way of playing with a greater chance of (high) wins.

On average, video slots pay out 96% of all bets as winnings. The value of those winnings varies a lot from slot to slot. There are slots with a maximum win of, say, 500x the stake, but there is a trend to offer higher winnings. Nowadays, 5,000x the bet is the rule rather than the… Continue reading How much does an online video slot pay out?

As the name suggests, video slots contain an extra layer (or two) of multimedia. Apart from the reels and buttons you would expect from a regular slot game, video slots can include animations, sounds and thematic graphics. In this respect, they bear a close resemblance to classic slot machines.

Video slots are a nicer representation of the old-fashioned slot machines that used to be in pubs, corner shops, and still line the walls in most gaming halls. A video slot is a digital version of those slot machines. Instead of physical reels that stop at a random moment, a video slot works with an… Continue reading How do video slots work?

The word slot machine gives it away. The theme in this type of slot machine is almost always ‘fruit’. However, many variations on this have emerged and every fruit machine is far from the same. Space fruit, exotic fruit and sea fruit; you name it, and chances are there is a slot machine with this… Continue reading Are there different themes in slot machines?