Archives: FAQs

There are a ton of symbols that appear that you would expect! Wild oceanlife like sharks, dolphins, and whales appear alongside more docile images of seastars, sand, seaweed, and boats.

Big Bass Bonanza belongs to the list of the most popular slots in general, and certainly among the ocean and fishing themed ones. The whole series is just as popular, with many other known spin offs under the Big Bass name. We recommend this Pragmatic Play hit, and all its successors!

All your sensitive information (PIN number, credit card details, and bookmaker accounts details) are kept in our “Vault”. The vault is a database that contains encrypted information. These details can only be accessed after you have actually supplied these details and your personal PIN. Furthermore, all communication with our service uses industry standard encryption technology.

If you forget your PIN, we will need to send you a new one. Go to the My Account page on the website and follow the Forgotten your PIN link. You will need to answer your security question correctly before we will send you a new PIN by TXT. You will be able to continue… Continue reading I forgot my PIN. What should I do get a new one?

If you know your PIN, we can send you a new password. On the home page where you are asked to log in, click on the Forgot your Password link. You will be asked for your Username and PIN. Enter the same Username you used when registering. You will then receive an email with a… Continue reading I forgot my password for the website. What should I do?

Our system is designed to keep your information so secure that even if we wanted to, we could not tell you both your PIN number and your password. To replace your existing PIN and password please contact customer support at support@OddsBrothers.com, or call our Phone Support Line.

As part of the registration process, you will choose a four-digit PIN unique to you. This is a Personal Identification Number, which is used as part of our secure channel. You will need to identify yourself to us every time you complete a transaction.

In order to limit your betting risk you are able to set a Maximum Daily or Weekly Deposit Limit on each bookmaker. To set these limits login directly to each Bookmaker website, login using your account details found in “My Account”, or contact their Customer Support line.

You can withdraw your funds at any time either directly from the phone or from our Odds Brothers website. Once logged into your account, you can go to the Existing account section, click on Balance and withdraw button to view the balance of your accounts and withdraw either the partial or full balance from any… Continue reading How do I Withdraw from my account?

In OddsBrothers, there is no need to manage your account. To simplify the process, OddsBrothers tracks your account balance and will advise you accordingly whenever you don’t have sufficient funds to cover a particular bet. All you ever need to do is simply place your bet for the amount you wish to, and we’ll do… Continue reading How do I Deposit funds into my account?